Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements
- Strong written and verbal communication skills in English and Spanish.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.

Benefits
- Salary: $10,500 gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Role Information: EN

Studio: Keywords Studios

Location: Americas

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote

📌 Videogames Customer Service Representative (Ciudad de México)
🏢 Keywords Intl1
📍 Ciudad de México