- Manage Accounts Receivable activities for operations across South America, ensuring effective coordination between the Finance Hub and local teams.
- Lead and follow up on complex customer account escalations, identifying root causes and coordinating appropriate resolution.
- Oversee collection and dispute management processes, working closely with customers and internal stakeholders to resolve outstanding issues.
- Analyze AR aging, overdue balances and cash flow performance, identifying risks, trends and opportunities for improvement.
- Drive the achievement of key Accounts Receivable KPIs, ensuring visibility and appropriate follow-up of deviations.
- Act as a subject matter expert for AR and Order-to-Cash topics, providing guidance to analysts and other stakeholders.
- Support customer account governance by ensuring appropriate controls, follow-up and documentation.
- Collaborate with Finance teams across South America to understand local requirements while promoting standardized regional processes.
- Support internal and external audits and compliance reviews,



ensuring accurate and timely information.
- Identify opportunities to simplify, standardize and improve Accounts Receivable processes across the Hub.
- Participate in and lead continuous improvement, digitalization and automation initiatives related to AR activities.
- Coach AR analysts, share best practices and support knowledge transfer across the team.
- Collaborate with other Finance functions to improve end-to-end processes and overall service delivery.
- Build effective relationships with customers and internal stakeholders across different countries and cultures.

What makes you great
- Bachelor's degree in Accounting, Finance or a related field.
- At least 3 years of experience in Accounts Receivable, Order-to-Cash (OTC) or related Finance processes.
- Strong knowledge of collections, dispute management, aging analysis and customer account management.
- Previous experience interacting directly w

📌 Accounts Receivable Expert (Toluca de Lerdo)
🏢 Alpla
📍 Toluca de Lerdo