03 oct
|
Cognizant
|
Jalisco
Cognizant in Mexico is seeking a Backoffice Helpdesk Specialist to support a general function in a high-tech environment. The role requires clear English communication, handling complex inquiries, and contributing to improved helpdesk workflows in a hybrid work model.
You will log, track, and resolve tickets end-to-end, document case histories, and collaborate with cross-functional teams to ensure timely and accurate responses while maintaining high standards of data protection.
📌 Global Helpdesk Team Lead (Jalisco)
🏢 Cognizant
📍 Jalisco