PURPOSE
The Carrier Sales Representative is responsible for helping develop and grow a portfolio of top accounts in the Company’s carrier network through innovative prospecting and sales strategies. The Carrier Sales Representative must have strong negotiation skills, ensuring all freight is covered in a cost-effective, time-efficient manner, with a focus on sustaining reliable, first-class service to the Company’s carrier network.
ESSENTIAL DUTIES & RESPONSIBILITIES

Implement successful strategies and techniques for growing and developing carrier portfolios through prospecting and sales strategies.
Deepen relationships within core carrier portfolios across all levels to further drive business growth.
Negotiate competitive rates with carriers (exercising discretion and judgment with respect to same within reasonable parameters and/or guidelines) to maximize profits and develop long-term solutions through a deep understanding of the market.
Stay abreast of developments in the transportation industry and adapt strategy to changing conditions; identify external threats and opportunities.
Understand and identify negative trends in carrier communication occurring during both regular business hours and after hours, assessing opportunities for improved communication with the Company’s carrier partners.
Ensure all shipments are tracked according to Company policy and standards.




Assess and resolve routine customer questions and issues and escalated customer challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment to carriers.
Perform job duties in compliance with Company policies and procedures and applicable local, state, and national standards and regulations.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

High School diploma or GED required
Bachelor’s degree preferred

QUALIFICATIONS:

Ability to develop internal and external on-going, collaborative working relationships at all levels of a business
Strong organizational skills with a high attention to detail and ability to multitask
Excellent verbal and written communication skills
Innovative thinker who enjoys learning and solving problems
Enthusiastic, assertive, driven, dynamic, and versátil individual
Proficient in the Microsoft office suite
Customer Service/Relationship Management
Written/verbal communication
Technical capacity
Customer/client focus
Ability to work in a team atmosphere
Strong communication skills
Effective decision making
Results-oriented
Effective time management
Forward and strategic thinking
Entrepreneurial

PHYSICAL DEMANDS & WORK ENVIRONMENT
Work Environment: No travel is required.

Physical Requirements
NP Not Present
O Occasional (Up to 25% of time)
F Frequent (26%-74% of time)
C Constant (75% or more of time)

📌 Carrier Sales Representative - MEX (Monterrey)
🏢 Wwex Group
📍 Monterrey