We are seeking an experienced Senior Business Analyst with a strong background in digital transformation projects, specifically in eCommerce and Content Management Systems (CMS). This role will involve working closely with cross-functional teams to deliver high-impact projects that drive business growth and digital innovation. The idóneo candidate will have a proven track record in gathering and analyzing business requirements, defining solutions, and ensuring successful project delivery in dynamic and evolving environments.ResponsibilitiesLead the analysis and documentation of business requirements for digital transformation projects, with a focus on eCommerce platforms or CMS solutionsCollaborate with key stakeholders, including internal teams, clients, and vendors, to understand business objectives and translate them into functional and technical specificationsConduct detailed process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys,



and business operationsEnsure alignment between business goals and technology solutions by working closely with Solution Architects, developers, UX designers, project managers, and product ownersAnalyze and document existing systems, processes, and data flows, identifying opportunities for improvement or automationDrive the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environmentSupport and help shape the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience are optimizedPerform risk assessments and clearly communicate the potential impact of changes to stakeholdersFacilitate workshops, presentations, and meetings to gather feedback, align on project goals, and provide ongoing updatesContribute to testing phases, ensuring business requirements are met through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)RequirementsBachelor's degree in Business, IT, Computer Science, or a

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México