SAP AfterSales Service Consultant responsible for managing the configuration changes, and enhancements of our SAP System support our Customer Service Organisation.

We offer:

To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:

- Design, Customizing and implement core functionalities of SAP CS/PM and/or SD Modul in AfterSales Service Area automotive – Also SAP Power User in the named Modules are welcome.

- Work on roll-out and implementation of new business applications and functionality within the named SAP Modules

- Responsible for successful implementation, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients.

- Knowledge and experience of technical AfterSales Service processes in SAP mainly: Orders, Notifications, Equipments and functional locations structures (including classifications, Measurement Points, etc.), contracts, maintenance Planning.

- Facilitates the gathering of requirements, designing, implementing, and supporting SAP AfterSales Service to enhance the clients’ business functionality and performance.

- Participates in meetings and build trust with internal business customers, understand business objectives, and seeks alignment.





- Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.

- Analyzes and develops functional specifications and communicates to technical developers to develop the required solutions in the most efficient way.

- Monitor and present periodic status to stakeholders.

- Monitor Risks / Issues and prepare appropriate mitigation plans.

- Ensure best practices are followed and processes and specifications are documented.

Tasks and Qualifications:

Qualifications:

- Bachelor’s degree in Computer Science, MIS, Engineering, or similar field.

- 5+ years of experience in SAP CS/PM or SD or similar SAP modules is a must.

- Experience working in S/4HANA implementation projects.

- Strong functional knowledge on the SAP ERP, and overall SAP functional knowledge (integration with other components / modules SD, PM, MM) .

- Good knowledge of principle AfterSales Processes and objects (Orders, Contracts, Equipment and functional location) and their processes behind.

- Experience in working with general teams including Cross Business and Processes.

- Experience in setting up and maintaining ALE and IDOC Scenarios

- Strong communication skills (English C1/C2).

- Resume/CV must be submitted in English.

- Willingness to travel up to 10% internationally.

📌 SAP Service Consultant (Isla Guadalupe)
🏢 KION
📍 Isla Guadalupe