PURPOSE The Carrier Sales Representative is responsible for helping develop and grow a portfolio of top accounts in the Company’s carrier network through innovative prospecting and sales strategies.

The Carrier Sales

Representative must have strong negotiation skills, ensuring all freight is covered in a cost-effective, time-efficient manner, with a focus on sustaining reliable, first-class service to the Company’s carrier network.

Essential Duties & Responsibilities

- Implement successful strategies and techniques for growing and developing carrier portfolios through prospecting and sales strategies.

- Deepen relationships within core carrier portfolios across all levels to further drive business growth.

- Negotiate competitive rates with carriers (exercising discretion and judgment with respect to same within reasonable parameters and/or guidelines) to maximize profits and develop long-term solutions through a deep understanding of the market.

- Stay abreast of developments in the transportation industry and adapt strategy to changing conditions; identify external threats and opportunities.

- Understand and identify negative trends in carrier communication occurring during both regular business hours and after hours, assessing opportunities for improved communication with the Company’s carrier partners.

- Ensure all shipments are tracked according to Company policy and standards.





- Assess and resolve routine customer questions and issues and escalated customer challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment to carriers.

- Perform job duties in compliance with Company policies and procedures and applicable local, state, and national standards and regulations.

Required Knowledge/Skills/Abilities

- High School diploma or GED required

- Bachelor’s degree preferred

Qualifications

- Ability to develop internal and external on-going, collaborative working relationships at all levels of a business

- Strong organizational skills with a high attention to detail and ability to multitask

- Excellent verbal and written communication skills

- Innovative thinker who enjoys learning and solving problems

- Enthusiastic, assertive, driven, dynamic, and adaptable individual

- Proficient in the Microsoft office suite

- Customer Service/Relationship Management

- Written/verbal communication

- Technical capacity

- Customer/client focus

- Ability to work in a team atmosphere

- Strong communication skills

- Effective decision making

- Results-oriented

- Effective time management

- Forward and strategic thinking

- Entrepreneurial

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work Environment: No travel is required.

Physical Requirements

NP Not Present O Occasional (Up to 25% of time)

F Frequent (26%-74% of time)

C Constant (75% or more of time)

📌 Carrier Sales Representative - MEX (Monterrey)
🏢 Worldwide Express
📍 Monterrey