Role Overview The System Engineer – Azure Admin, Cloud & M365 is a broad multi-cloud and productivity platform role spanning Microsoft 365 services, the AWS footprint supporting Kanpak, the Azure estate, and enterprise patching operations across both cloud and on-premise compute. The role combines platform administration with policy definition, image management and patch compliance.

Key Responsibilities

Microsoft 365

- Configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot.

AWS (KanPak — 12–15 production VMs)

- Configuration, management and operations of the AWS environment supporting KanPak, covering domain controllers, application servers, web servers and SQL servers.

- Management of the wider AWS footprint, predominantly AWS services including Route 53.

Azure

- Management of the Azure footprint, including SQL Server used for Dynamics 365 reporting.

Platform Operations & Patching

- Creation of server images.

- Policy definition and configuration.

- Patching operations using Ninja and SCCM — application patching via Ninja, base OS patching via SCCM.

- Management of on-premise Windows compute infrastructure.

- Management of Linux environments running Boomi.

Required Skills &

Experience †

- Experience in cloud and Microsoft platform administration, with genuine hands-on exposure to both Azure and AWS.

- Strong Microsoft 365 administration skills across Exchange Online and Teams, including tenant configuration, policy management and service health troubleshooting.

- Working experience with Microsoft Entra ID: identity configuration, conditional access,



application registration and hybrid identity.

- Practical AWS administration experience covering EC2, VPC networking, Route 53 and RDS or self-managed SQL on EC2.

- Azure administration experience including IaaS, Azure SQL and resource governance.

- Demonstrated experience with enterprise patch management using SCCM and a modern alternative such as NinjaOne or Intune.

- Experience building and maintaining standardised server images.

- Windows Server administration at an expert level, plus working Linux administration capability.

- Strong PowerShell scripting skills for automation of provisioning, patching and reporting.

- Professional working proficiency in English and Spanish.

Preferred Qualifications †

- Experience migrating from SCCM to Intune in an enterprise environment.

- Exposure to Microsoft CoPilot deployment, licensing and governance.

- Familiarity with Boomi as an integration platform, or comparable iPaaS tooling on Linux.

- Experience with monitoring platform consolidation and integrating cloud telemetry into a single dashboard.

- Exposure to Dynamics 365 reporting architecture.

- Infrastructure-as-code capability (Terraform, ARM/Bicep or CloudFormation).

Education &

Certifications †

- Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline.

- Microsoft Certified: Azure Administrator Associate (AZ-104) (desirable).

- Microsoft 365 Certified: Administrator Expert or Endpoint Administrator Associate (desirable).

- AWS Certified SysOps Administrator or Solutions Architect Associate (desirable).

📌 Cloud Administrator (Guadalajara)
🏢 Genpact
📍 Guadalajara