Description:

The Director of Sales is responsible for serving as the on-property commercial leader and second-in-command to the Director of Sales and Marketing at Alila Mayakoba. This role leads the Group Sales team, translates the hotel's commercial strategy into daily execution, and drives performance across group, MICE, corporate, social, leisure, and wedding opportunities. The Director of Sales is expected to build a high-performing sales culture, create accountability for results, and communicate with owners and senior leadership with confidence, clarity, and command of the business.

Qualifications:

- Bachelor’s degree in business administration, Marketing, Hospitality Management, or related fields.

- Minimum of five years of progressive hotel sales leadership experience, preferably as an Associate Director of Sales, Director of Sales, or comparable luxury-hospitality leader.

- Proven track record of delivering significant revenue growth, exceeding commercial targets, and leading group and MICE business in a luxury hotel environment.

- Demonstrated ability to build and execute a comprehensive sales strategy and convert it into account priorities, pipeline activity, forecasts, and measurable team performance.

- Experience leading, coaching, mentoring, and holding accountable a multi-person sales team,



including direct oversight of approximately 10 team members or a comparable scope.

- Confident experience presenting to owners, asset managers, executive committees, and senior stakeholders, with the ability to explain commercial strategy and performance clearly and credibly.

- Strong knowledge of luxury market segments, group and event business, distribution channels, Hyatt channels, and integral travel networks.

- Exceptional relationship-building, negotiation, influencing, communication, and networking skills, with strong follow-up and time-management discipline.

- Strong customer-service orientation, results focus, solution orientation, and sound commercial judgment.

- Excellent computer skills, particularly MS Office, Lanyon, CVENT, Envision or Delphi, Travelclick ,forecasting, and sales-reporting systems.

- English and Spanish fluency required

Primary Location: MX-ROO-Mayakoba

Organization: Alila Mayakoba

Job Level: Full-time

Job: Sales

Req ID: MAY000741

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

📌 Director Of Sales (Playa del Carmen)
🏢 Hyatt
📍 Playa del Carmen