About Us

Smart Pro Connect is a dynamic and innovative company based in Mexico City. We pride ourselves on our bright, talented, and tech-savvy team with excellent English skills. Our mission is to connect the world for better solutions by improving customer satisfaction through attentive listening and proactive responses.

We offer a wide range of job opportunities, from basic data entry, back-office support, customer service, and sales, to complex administrative duties—all directly involving US-based companies and their work culture.

Position Overview

We are seeking an enthusiastic, tech-savvy, and proactive Recruiter to join our team in Mexico City. In this role, you will manage end-to-end talent acquisition for a premier U.S.-based Home Care Agency (Nassau County, NY). You will be responsible for sourcing, screening, and onboarding qualified clinical and administrative candidates—such as Home Health Aides (HHAs), Personal Care Aides (PCAs), and Staffing Coordinators.

This role involves direct collaboration and communication with C-level executive leadership (including the CEO) and Operations Managers in the U.S. to ensure full staffing coverage and high compliance with agency standards.

Key Responsibilities

- Candidate Sourcing & Posting: Publish job openings across top job portals, social media platforms, and network channels to attract high-caliber bilingual talent.
- Screening & Interviews: Review resumes, conduct initial phone/video screenings, and assess English language fluency, customer service skills, and job readiness.
- Pipeline Management: Maintain and continuously update candidate logs and databases (ATS/CRM), ensuring detailed notes on interview outcomes and onboarding status.
- Executive & Client Liaison:



Work directly with the CEO and U.S. hiring managers to understand evolving headcount requirements, report recruitment metrics, and coordinate interview schedules.
- Onboarding & Compliance: Assist in coordinating background checks, document collection, and contract execution in compliance with company and regulatory guidelines.
- Candidate Relationship Management: Deliver a professional candidate experience with prompt follow-ups and transparent communication throughout the hiring process.

Qualifications & Requirements

- Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- Language Proficiency: Advanced / C1 English (written and spoken) is required for daily operational alignment with U.S. leadership.
- Experience: Minimum 1 year in recruitment or talent acquisition (experience in Healthcare, Home Care, or Staffing accounts is a major plus).
- Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook), Google Workspace, and applicant tracking software/CRMs.
- Executive Communication: Confident, articulate, and professional when communicating directly with executive leadership (CEO).
- Core Competencies: High organization, strong time-management, ability to work under pressure, and a proactive problem-solving mindset.

Work Schedule & Details

- Schedule:



Monday to Friday | 8:30 AM – 5:30 PM (EST) / 6:30 AM – 3:30 PM (CDMX)
- Location: Mexico City (In-Office Overseas)

What We Offer

- Direct exposure and mentoring with C-level U.S. healthcare executives.
- High-growth environment in the expanding home care and health services industry.
- Professional, supportive, and dynamic work culture.

Why Join Smart Pro Connect? At Smart Pro Connect, we are committed to helping our employees grow in various areas, including call center operations, sales, inbound requests, customer support, virtual assistance, and live chat support. We offer a professional and supportive work environment that fosters career development and personal growth.

How to Apply

Interested candidates are invited to apply through our website: smartproconnect.com

Alternatively, you can send your resume and a cover letter to our recruiting team at [email protected] or [email protected].

Contact Information

- Email: [email protected]
- Phone: 55 2968 2504 or 55-2173-7761
- Address: Calle de Niza 77, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX

Join us at Smart Pro Connect and be a part of a team that values innovation, collaboration, and excellence. Smart Pro Connect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Tipo de puesto: Jornada completa, Por tiempo indeterminado

Sueldo: $17,500.00 al mes

Beneficios

- Vales de despensa
- Vales de restaurante

Experiencia:
- Reclutamiento: 1 año (Obligatorio)

Idioma:
- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Junior Recruiter (Ciudad Juárez)
🏢 Smart Pro Connect
📍 Ciudad Juárez