Maintenance Coordinator

Job Type: Contract worker, 40 hours per week

Reports to: Property Managers

Location: Remote

Compensation: 2,500–4,000 MXN/week, DOE — mid-level experience will land at the top of this range

Is This You?

Are you a highly motivated and organized go-getter? Are you looking for a positive company culture that celebrates wins and appreciates hard work? Are you detail oriented and organized? Do you have a checklist for your checklists? Are you looking for flexibility to work from home with a mostly-adaptable schedule? If you love following well-defined processes, facilitating results, and getting things done, this might be the position of your dreams!

Role

You'll be the hub of maintenance coordination for a well-reviewed U.S. property management company — connecting tenants, vendors, and property managers to get repairs done right and fast. This isn't a general admin role: you'll own the maintenance workflow from intake to close-out.

What you'll do

· Coordinate maintenance requests end-to-end: intake, vendor scheduling, tenant communication, close-out verification

· Review inspection reports and videos to flag lease violations and maintenance needs

· Communicate daily with tenants, vendors, clients, and team members on repair status

· Maintain accurate maintenance records and tenant/property files

· Support related operations: applicant screening info collection, showings/inspection scheduling, contract sends

· Other responsibilities as needed

What "great" looks like





· Meets SLAs on every maintenance ticket — no aging tickets without an update

· Tenants and owners feel informed, not chased

· Catches problems in inspection reports before they escalate

· Takes initiative on aging tickets before anyone has to ask

You're a strong fit if you have:

· Solid customer service experience — you know how to stay calm, clear, and firm with frustrated people

· Coordinating multiple moving parts (vendors, schedules, deadlines) without dropping the ball

· Detail-oriented, organized, and can follow (and improve) a defined process

Nice to have (not required — we'll train):

· Familiarity with household systems: HVAC, plumbing, electrical basics, general handyman repairs

· Prior maintenance, property management, or trades-adjacent experience

Requirements

· Live in Mexico

· Fluent English, clear pronunciation

· Reliable, professional phone/email communication

· Proficient with basic computer/web/phone systems

· Able to work independently after initial training

· Team player, positive attitude, adheres to deadlines

Quick Response for Top Candidates

Top candidates will receive a follow-up request with a few additional questions and a brief video introduction. We're aiming to fill this position as soon as possible — candidates who complete this step sooner will have an earlier chance at an interview and offer. We commit to reaching out to everyone who completes it.

Job Types: Full-time, Contract, Permanent

Pay: $2,500.00 - $4,000.00 per week

Work Location: Remote

📌 Maintenance Coordinator (México)
🏢 Kodiak Property Management Utah
📍 México