Metlif is seeking a Customer Support Specialist to join a fully remote team. You will serve as the primary contact for customers, addressing inquiries via digital channels and contributing to satisfaction and loyalty from Cancún, Quintana Roo and beyond.
Responsibilities include timely responses, issue resolution, and accurate CRM documentation. The role requires strong English communication, problem-solving abilities, and the capacity to work effectively in a general, remote environment.
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📌 Remote Customer Support Specialist (Cancún)
🏢 MetLif
📍 Cancún