- Provide operational support to Quality, including coordination of QC technicians/auditors, production issue resolution (NCR/CAPA), and customer/supplier concern resolution.- Ensure compliance with Quality Policy and QMS requirements; adhere to procedures and defined responsibilities.- Monitor process KPIs and performance metrics to reduce PPM, scrap, and internal quality issues while ensuring customer specifications are met.- Apply structured problem-solving methodologies (8D, CAPA) for corrective and preventive actions.- Execute containment actions and elevate nonconformities; ensure proper identification, segregation, and control of nonconforming or suspect product per Jidoka processes.- Ensure customer satisfaction through effective use of quality tools and problem-solving; define and implement process quality controls.- Manage and update process control documentation for serial production.- Support implementation of corrective actions from internal problem-solving and customer 8D.- Authority to stop production/process for quality or safety risks, ensuring immediate containment and corrective action per procedures.
Key responsibilities: - Manage process quality in production (SPC, Cp/Cpk,



control plans).- Lead problem-solving activities (8D, 5 Why, CAPA).- Drive scrap reduction and continuous improvement initiatives.- Support production on quality issues and containment actions.- Maintain and update QMS and process documentation.- Coordinate quality technicians, auditors, and inspections.- Handle customer complaints and supplier quality issues.- Ensure compliance with customer requirements and standards.- Monitor KPIs (PPM, FPY, scrap) and implement improvements.
- Bachelor’s degree in Mechanical Engineering or related field.- Industrial Engineering- Manufacturing Engineering- Production Engineering- Quality Engineering- Process Engineering- 3–5 years in Quality, including 3+ years in process quality.- English Advanced.
We are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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