02 oct
|
Amazon
|
Tlaxcalancingo
02 oct
Amazon
Tlaxcalancingo
Amazon is seeking a Field Quality Assurance (FQA) team manager in Mexico to guide and support associates, drive hiring strategies, and enhance team development. You will analyze weekly metrics to propose improvement projects and host regular growth discussions with team members.
The role includes managing a T3 hourly workforce, tracking SLA performance, and delivering FQA training to maintain standard work. Expect travel about 15% to engage with direct reports.
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📌 Field Quality Assurance Manager — People & Metrics Lead (Tlaxcalancingo)
🏢 Amazon
📍 Tlaxcalancingo