Field Service Technician (Mexico) (Heroica Puebla de Zaragoza)

Field Service Technician (Mexico) (Heroica Puebla de Zaragoza)

02 oct
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Coinscapture
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Heroica Puebla de Zaragoza

02 oct

Coinscapture

Heroica Puebla de Zaragoza

# Field Service Technician (Mexico)AssetWatchRemoteMexicoTechnical SupportPosted Sep 17, 2026AssetWatch serves general manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The Field • Service Technician reports to the ART Regional • Manager and is responsible for the installation, testing, and servicing of AssetWatch Condition Based • Monitoring solutions at client sites based on defined specifications. This position requires short notice travel to deal with emergency jobs, customer issues, and last-minute changes. What’s the Opportunity • Possesses the physical ability to operate in confined industrial settings and to wear Personal Protective Equipment (PPE), including protective glasses, gloves, clothing, and footwear. • Willing to travel up to 70% regionally and locally, including overnight and air travel, with occasional weekend and outside business hours. • Develops comprehensive knowledge of company products and adapts them to diverse customer environments. Ensures proper review of all installed Vero product solutions with the field coordination team. Provides on-site technical support for industrial and manufacturing clients to ensure customer satisfaction, troubleshooting and repairing product installations as needed. • Maintains installation and field service records and manages service tools and inventory to ensure asset accountability. • Interacts professionally with customers, representing the company image, and building trust to gain confidence and cooperation. • Maintains accurate expense records weekly. Works autonomously with minimal supervision,



demonstrating professional communication and conduct. • Comprehends customer needs and delivers courteous, accurate, and continuous communication. Prioritizes tasks effectively, demonstrating strong organizational skills and a results-oriented approach. • Collaborates well within teams and translates leadership vision into daily operational support. • Embraces accountability, behaves ethically, and takes responsibility for work goals. • Possesses strong written and verbal communication skills. This role is located in Mexico. Qualifications • Experience with hand tools, air tools, and large, specialized tools specific to the job/project. • General knowledge of industrial manufacturing equipment. • General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware. • Familiarity with industrial networking equipment and protocols. • Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment is preferred but not required. • Fluency in English; other languages are a plus. #LI-REMOTE Preferred Qualifications • 1+ years of experience in the field service industry desired • Familiarity with vibration analysis and environmental testing, including vibration and shock, is preferred but not required. • OSHA 10; OSHA 30 preferred - can be obtained upon hiring. What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options • Flexible work schedule • Comprehensive benefits including retirement plan match • Opportunity to make a real impact every day • Work with a dynamic and growing team • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.
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📌 Field Service Technician (Mexico) (Heroica Puebla de Zaragoza)
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📍 Heroica Puebla de Zaragoza

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