02 oct
|
Epam Systems
|
Xico
EPAM Systems, Inc. is seeking a Lead Community Moderation Specialist to own Discord-focused moderation workflows, enforce guidelines, and keep the community safe and welcoming.
You will handle moderator tickets and public forum posts with high autonomy, stepping in to cover senior teammates when needed. You'll resolve cases via Zendesk, review feedback, detect trends, and escalate to engineering and product teams through Slack or Mattermost.
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📌 Lead Discord Moderation & Community Support (Remote) (Xico)
🏢 Epam Systems
📍 Xico