Aguascalientes, Mexico

Full time

IRC98500

The Computer Operations Specialist supports the day-to-day operation of enterprise technology services by providing timely resolution of user issues, maintaining system reliability, and supporting technology deployments. This role effectively balances production support requirements with incoming user requests, prioritizing work to minimize business disruption and maintain service levels. Through technical expertise, attention to detail, and a commitment to customer satisfaction, the Computer Operations Specialist delivers dependable IT support and contributes to a positive end-user experience.

General Responsibilities

Assists with routine tasks, that are commonly associated with operating a computer in accordance with detailed instructions

Coordinates on-site desktop support to business with PC Hardware/software needs

Assists, develops and communicates technical, systems and application standards and ensures compliance with existing standards





Participates the maintenance of systems through completing documentation for testing and validation

Performs post-implementation support, identifying root cause with strategic solutions to problems

Works with vendors to analyze and troubleshoot solutions

Help identify new solutions and services for the desktop support team that align with business objectives

Participate in the training of fellow desktop administrators in organizational processes

Experience / Qualifications

A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.

Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest

Communication - Ability to communicate effectively by getting the right message across to the

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📌 Computer Operations Specialist (Centro-Norte)
🏢 Sensata Technologies
📍 Centro-Norte