Location : Hybrid - Toluca Mexico ( 3 days per week need to go office)

Duration : Contract

Rate : DOE

Responsibilities

- Analyze existing business processes operating models roles systems and information flows
- Facilitate workshops and interviews to gather validate and document business and functional requirements
- Create current state and future state process maps and identify improvement opportunities
- Translate business needs into functional requirements user stories use cases and acceptance criteria
- Collaborate with architects to ensure business requirements are accurately reflected in functional and solution designs
- Support operating model analysis including processes governance handoffs responsibilities and controls
- Perform gap analysis and assess the impact of proposed process system or organizational changes
- Maintain requirements traceability from initial business need through implementation and testing
- Support backlog refinement and prioritizations with product owners and delivery teams
- Work with QA teams to clarify acceptance criteria and validate that delivered functionality meets business expectations
- Develop user guides training materials process documentation and operational procedures
- Perform documentation quality control to ensure accuracy completeness consistency and compliance with defined standards
- Support change management user readiness and process adoption activities





To be successful in this role you should have

- 5 to 7 years of experience as a Business Analyst Process Analyst Functional Analyst or similar professional
- Strong experience in process mapping requirement definition and operating model analysis
- Ability to translate complex business requirements into clear actionable functional specifications
- Experience writing user stories use cases acceptance criteria process flows and business rules
- Strong understanding of Agile delivery and backlog management practices
- Experience conducting workshops and working with business and technical stakeholders
- Ability to perform gap analysis root cause analysis and change impact assessments
- Strong documentation quality review communication and facilitation skills
- Experience supporting testing user acceptance testing and business readiness activities
- Ability to manage multiple requirements and priorities while maintaining attention to detail

Nice to have skills

- Experience supporting cloud AI data or digital transformation initiatives
- Knowledge of Business Process Model and Notation or BPMN
- Familiarity with Jira Confluence Visio Azure DevOps or similar tools
- Business analysis certification such as CBAP CCBA PMIPBA or equivalent
- Experience developing training and change management materials

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