Support Engineer Jr (México)

Support Engineer Jr (México)

02 oct
|
SOFTTEK
|
México

02 oct

SOFTTEK

México

RequirementsMust-have experience+2 yoe with:

- AWS Cloud Services
- Linux Administration
- ServiceNow
- Monitoring Tools (CloudWatch, Grafana)
- Log analysis

Responsibilities

- Effectively diagnose and resolve technical issues related to software applications.
- Provide support and assistance to end users to ensure optimal operation.
- Collaborate closely with other IT teams to identify and address issues.
- Implement solutions and improvements to applications according to business needs.
- Optimize application performance and availability through continuous monitoring and analysis.
- Provide training and technical documentation to promote self-learning and problem-solving by users.

Required Languages

- English: Advanced (80-95%)

LocationsHybrid (México)

📌 Support Engineer Jr (México)
🏢 SOFTTEK
📍 México

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