ABOUT US

CONNECT YOUR CX TO A WORLD OF EXPERIENCE

With 150,000 people working across the globe
[https://foundever.com/locations/?], Foundever® securely connects brands with
their customers 9 million times daily in +60 languages. Our integral footprint
makes us one of the few true global players in the industry. Our global
headquarters is located in Luxembourg.

Through our CX Everywhere delivery model
[https://foundever.com/about/cx-everywhere/?], we’re ready to scale and adapt
with access to the best CX talent. Connect your brand to a flexible delivery
model built for the future of work.

JOB SUMMARY

JOB SUMMARY

Join our team and work for top global companies

We are looking for a dedicated Customer Service Representative to join our team





Provide high-quality and accurate resolutions to customers under stipulated
policies and procedures, by answering general inquiries and offering solutions
with the given tools via the phone, email, or chat. To make sure that objectives
set by the client are met successfully.

PRIMARY JOB RESPONSIBILITIES

* Fluent in verbal and written English & Spanish
* Able to work onsite
* High School Diploma
* Soft Sales Skills is a plus.
* Customer Service experience is a plus.
* Listening skills
* Negotiation skills.
* Customer service oriented.
* Teamwork.

EDUCATION

High school diploma or equivalent

EXPERIENCE TARGET

SPECIALIZED CERTIFICATIONS

📌 Mexico Generic Requisition (Ciudad de México)
🏢 Foundever®
📍 Ciudad de México