Requisition ID: 448687
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Subramaniyan T V
Recruiter Name: Thais Nadim
Please, submmit your resume in English. Only resumes in English will be
considered.
This position requires you to commit to out hybrid-work model policy and you'll
be expected to be at SAP office 3x a week.
ABOUT THE TEAM
Within the Customer Value Group board area, the mission of the Integral Cloud
Operation (GCO) is to ensure maximum value for every customer throughout their
cloud journey by delivering exceptional E2E operational experience and seamless
technical adoption. Within GCO, the mission of the Enterprise Cloud Services
(ECS) delivery organization is to run and operate SAP’s Cloud ERP Private
offering. ECS delivers the technical managed services and technical operations
across entire stack of Cloud ERP Private (RISE with SAP) and helps thousands of
customers globally to become intelligent enterprise. Services are delivered from
all regions (EMEA/MEE/AMER/APAC) having a strong international focus and
cultural diversity.
Technical Service Managers (TSM) is the role within SAP Enterprise Cloud
Services (ECS) organization overseeing all technical and technical managed
service aspects of the Customer Engagement from the point of sale throughout the
entire lifecycle of customer RISE contract. They deliver fixed-scope, proactive
and outcome-based services across the entire SAP software stack to SAP’s RISE
customers. This team is dedicated to customer centricity, client intimacy and
support of client lifecycle management.
We create a stable foundation for our customers’ IT operations and support
customers on their digital transformation journey to the intelligent enterprise
based on S4/HANA. With continuous access to our expertise and the broader SAP
expert network, our customers can take advantage of the latest technologies to
suppor
📌 Technical Services Manager (México)
🏢 SAP..
📍 México