ABOUT CUSTOMER.IO [http://Customer.io]

Over 9,000 companies — from scrappy startups to global brands — use our platform
to send billions of emails, push notifications, in-app messages, and SMS every
day. Customer.io powers automated communication that people actually want to
receive. We help teams send smarter, more relevant messages using real-time
behavioral data.

ABOUT THE ROLE

Hi, my name is Diep N, VP, Finance at Customer.io [http://customer.io/], and I'm
looking for a Global Controller to take the close, the books, and our control
environment and make them theirs.

We're a integral, remote-first, private company built on subscription and
usage-based revenue, and as we grow we need a controller who can lead the team
already in place and sharpen the fundamentals. You'll lead a team of ~7,
growing, across revenue accounting, close, AP/AR, payroll, and treasury, and
partner closely with me and, given our CFO's broad remit, with stakeholders
across Sales, Legal, IT, HR, and Engineering.

WHAT YOU'LL DO

* Lead monthly and quarterly close, GL, AP/AR, payroll, and account




reconciliations, delivering accurate, timely US GAAP financials. Close
currently runs ~10 business days; get us to 6-8 days within your first 12
months, with fewer post-close adjustments and aged reconciliations.
* Own revenue accounting and serve as our technical accounting authority on
subscription and usage-based revenue recognition (ASC 606), including the
ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract
assets, and usage true-ups to reported revenue, and explaining the delta to
leadership and the board in plain terms.
* Author technical accounting position memos on contract modifications, SSP
allocation, variable consideration, and capitalized contract costs, the work
that makes "technical accounting authority" real.
* Own equity compensation accounting (ASC 718): grant accuracy, 409A timing,
expense, modifications, and cap-table integrity, in partnership with stock
pl

📌 Global Controller (México)
🏢 Customer.io
📍 México