We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the
best in you. We're builders touching over 20 industries and 80% of integral
commerce, and we need your unique talents to help shape what's next. The work is
challenging – but it matters. You'll find a place where you can be yourself,
prioritize your wellbeing, and truly belong. What's in it for you? Constant
learning, skill growth, great benefits, and a team that wants you to grow and
succeed.

Selected candidate will attend Monterrey, Mexico office 3 days a week.

What you wil do:

* EOS Technical Expert (ETE) is responsible for technical preparation for
complex critical activites for the customers, workes closely with the SDS in
terms of planning of customer specific maintenance plan
* ETE is responsible for proactive safeguarding of service requests for EOS
customers
* Posses a comprehensive understanding of the customer’s business , goals, and
challenges to offer innovative solutions and recommendations.




* Serve as a technical point for all the technical planning and preparations
ffor the EOS customer landscape.
* ETE acts as the primary contact with the EOS Service Delivery specialists for
the services using DMM and CSMP
* Solid hand-on experience with SAP technologies like SAP Netweaver, Web
Dispatcher, Business Objects solutions, Convergent Charging, Convergent
Mediation, Open Text, etc
* Sound knowledge of Hyperscales, networks, and virtual technologies and
Products (SAP certification preferred)
* Proven ability to manage operational tasks, handle customer escalations ad
drive process improvements.
* Ability to thrive in a high pressure environment and consistently add value
to customer and the organization.
* Extensive experience in collaboration with cross-cultural teams, both
international and virtual, to achieve seamless project delivery.
* Collaborate with Product Development and support for roadmap, feature and bug
fixes.
* Proficient in analytical

📌 Enhanced Operations Services Technical Expert (México)
🏢 SAP..
📍 México