CSQ327R29

The Senior Engagement Manager is a trusted advisor within the Forward Deployed
Engineering organization to account teams and customers in Latin America (LATAM)
for successful implementation and value realization. You will independently lead
large, complex, cross-functional programs with minimal oversight, navigating
ambiguous scenarios to drive significant impact on your assigned accounts.

The impact you will have:

* Strategic Leadership: Independently scope and lead large, complex initiatives
with multiple workstreams and diverse stakeholders.
* Advanced Selling: Drive the full-cycle sales of standard and customized
Professional Services & Training (PS&T;) programs, pulling in best practices
for Centers of Excellence (CoEs) and migrations.
* Account Growth: Identify and pursue upsell and cross-sell opportunities
within existing customers to meet or exceed revenue targets.
* Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize
regional PS&T; targets aligned with growth goals.
* Customer Sentiment: Proactively monitor customer sentiment and take




corrective actions or escalate to ensure high satisfaction.

What we look for:

* 7-10 years running a Professional Services line of business.
* 10+ years in senior customer-facing roles with a mix of influencing and
execution.
* Deep understanding of PS&T; offerings, including Partner funding programs
(Microsoft, AWS, Google).
* Strong knowledge of Databricks architecture, competitors, and migration
benefits.
* Proven track record of managing large-scale program plans and service
delivery.
* Ability to travel up to 25-50% as required.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide
— including adidas, AT&T;, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of
the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale
data and AI apps, analytics and agents. Headquartered in San Francisco with 30+
offices around the globe,

📌 Sr. Engagement Manager, Forward Deployed Engineering (México)
🏢 Databricks
📍 México