Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

Strong written and verbal communication skills in English and Spanish
Ability to multi-task
Ability to easily adapt in a constant evolution environment
Excellent customer service skills
Ability to actively listen to instructions and execute tasks communicated
Full-time availability
High School Diploma preferred but not required
Living in Mexico City or Estado de Mexico

Benefits

Salary: $10,500 gross (before taxes)
Law Benefits
2 days off
Career path

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)





Here you can watch some videos from our official FB account regarding this position:

https://www.facebook.com/watch/?v=612148667236746&...

https://www.facebook.com/watch/?v=570454408169826&...

https://www.facebook.com/watch/?v=1108036716785896...

PRIVACY POLICY:

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote

📌 Videogames Customer Service Representative (México)
🏢 Keywords Studios
📍 México