Duzer Group is a marketing agency supporting vein clinics in the United States. We’re looking for a friendly, motivated Patient Scheduling Representative who can connect with prospective patients and help them schedule their first appointment.

If you enjoy helping people, staying organized, and working toward goals, this could be a great fit

Responsibilities:
- Handle incoming inquiries and make follow-up calls to warm leads.
- Communicate with prospective patients in English and Spanish.
- Answer general questions and explain the scheduling process.
- Book appointments and maintain accurate CRM records.
- Follow up consistently and meet scheduling goals.

Requirements:
- Fluent spoken and written English and Spanish.
- Clear phone communication and strong listening skills.
- Dependability and the ability to work independently.
- Comfort using a CRM, Google Docs, and online tools.
- Reliable internet and a quiet, distraction-free workspace.

Customer service, receptionist, call center, or appointment scheduling experience is preferred. Medical experience is helpful but not required.





Schedule:
8:30 AM–5:30 PM; time zone discussed during interview.

Benefits:
- Monthly performance bonus opportunities.
- 10 days of PTO.
- 3 sick days.
- Paid holidays.

No cold calling—you’ll speak with people who have already expressed interest.

To apply, complete our recorded voice interview:
https://app.voiceform.com/to/VovMiZ4f3bBnuMABd

Job Type: Full-time

Pay: $25,369.00 - $34,430.00 per month

Application Question(s):
- Are you fluent in both spoken and written English and Spanish?
- Briefly describe your experience in phone customer service, appointment scheduling, or sales. How long have you worked in these roles?
- In your most recent phone-based role, approximately how many calls did you personally handle per day? Please include inbound and outbound calls, your average hours worked per day, and whether these were call attempts or completed conversations.
- Have you worke

📌 Bilingual Patient Scheduling Representative (México)
🏢 Duzer Group
📍 México