Job Description Summary
The Contract Performance Manager serves as the primary P&L; lead and customer liaison for energy service and maintenance contracts, overseeing the full lifecycle of resources and logistics required to maintain, repair, and refurbish site assets. You will be responsible for both the strategic planning and tactical execution of preventive and remedial maintenance, managing field services engineering and facility operations to ensure high-performance standards in Safety, Quality, Delivery, and Cost.

By leveraging your technical expertise and industry experience, you will act with autonomy to resolve complex customer concerns, drive portfolio growth through commercial collaboration with Sales, and influence cross-functional teams to deliver exceptional results. This role requires a professional who can effectively balance onsite operational execution with high-level financial accountability while maintaining strong, proactive relationships with customers across the region.

Job Description
Roles and Responsibilities





• Responsible for planning and execution of services and supplies contracts for assigned customer.
• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
• P&L; leader with accountability in financial objectives against Op Plan for the year.
• Responsible for financial results of contracts executed to perform within the as-sold budget.
• Support Sales team to identify and pursue commercial opportunities.
• Execute strategy for portfolio growth
• Responsible for operational KPIs regarding Safety, Quality, Delivery and Cost.
• Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer.
• Establish and maintain contact to provid

📌 Contract Performance Manager Hyb For Tractebell (Monterrey)
🏢 GE Vernova
📍 Monterrey