Individual contributor that will be elaborating creating dashboards to identify insights and patterns to improve customer experience across differente line of business.
Will follow continuous improvement methodologies across different verticals to minimize costs and improve CX.
Create live dashboards to understand data and track trends.
Robust understanding of SQL and Python.
Effectively communicate with other verticals' stakeholders such as product, HR, CX to unblock bottlenecks.
Bachelor's degree in business, engineering, finance, or product management.
Experience in customer experience.
Experience in SQL and Python.
English C1. (Experience in data analyses and flow diagrams.
100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Phone finance, Headphone, home office equipment and wellness perks.
2,000 USD annual Professional Development perk
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📌 Data Analyst Customer Experience (Ciudad de México)
🏢 Payjoy
📍 Ciudad de México