This opportunity is an on-site role at JumpCloud®, requiring that you are work in the office location specified in the Job Description. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. You will lead a team of inbound SDRs responsible for converting demo requests, free trials, marketing-generated leads, and product-led growth signals into a highly qualified pipeline for the sales organization.
This role reports to the Head of General Sales Development. Own inbound conversion KPIs, including speed-to-lead, MQL-to-SQL, SQL-to-S1, and pipeline contribution
Partner closely with Marketing, Sales, Marketing Ops, Sales Enablement, and RevOps to optimize inbound funnel performance
Drive excellence in buyer qualification, disqualification discipline, and meeting quality
Monitor Salesforce, Gong, and inbound workflow systems to ensure SLA compliance and lead follow-up standards
Structure and coordinate feedback loops to Demand Gen, PMM, Sales, and XDR leadership.




Own reporting cadences for weekly, monthly, and quarterly performance reviews
Assist with optimizing AI-driven speed-to-lead workflows that reduce response times and improve conversion - Build AI-supported conversation preparation workflows so SDRs enter meetings with account context, pain hypotheses, and persona insights - Identify opportunities to automate non-customer-facing work so SDRs spend more time engaging buyers - Partner with Operations and Enablement to drive adoption of AI coaching, surface data insights and talk-track recommendations - Work cross-functionally to measure the productivity impact of AI on response time, conversion rates, pipeline creation, and SDR efficiency Preferred Qualifications 2+ years experience managing an Inbound SDR / Sales Development team
Experience leading teams focused on marketing-qualified lead conversion and trial motions
Experience with AI workflow tools, agenti

📌 Manager, Inbound Sales Development (Ciudad de México)
🏢 JumpCloud
📍 Ciudad de México