Project Manager – Retail E-commerce / Website ExperienceLocation: Mexico – 100% RemoteSchedule: ET HoursEmployment Type: ContractorProject Duration: 6+ monthsAbout the RoleWe are looking for an experienced Project Manager based in Mexico with a strong background in website development, e-commerce, and retail technologies .
This role will focus on leading customer-facing website initiatives and partnering closely with Product, UX, and Engineering teams to build and enhance compelling digital customer experiences.The ideal candidate understands how e-commerce websites connect the customer journey with retail fulfillment operations, including Same Day Delivery, shipping options, Buy Online Pickup In Store (BOPIS), and store inventory availability .
Key Responsibilities- Lead customer-facing website and e-commerce projects from planning through implementation and delivery.
- Partner closely with Product, UX, and Engineering teams to define and deliver engaging digital customer experiences.
- Manage project roadmaps, scope, priorities, timelines, dependencies, risks, and deliverables.
- Coordinate cross-functional teams and ensure alignment between business, product, design, and technology stakeholders.
- Translate complex business and customer experience requirements into manageable project plans and deliverables.
- Support website functionality related to retail fulfillment and the customer purchasing journey.
- Coordinate initiatives involving Same Day Delivery, shipping options, BOPIS, and store inventory availability .
- Facilitate project planning, prioritization, requirements discussions, and stakeholder communication.




- Identify project risks and dependencies and proactively drive them toward resolution.
- Ensure projects are delivered successfully and aligned with business and customer experience objectives.Must-Have Requirements- Professional Project Management experience leading technology or digital initiatives.
- Strong background working on website development projects .
- Experience partnering with Product, UX, and Engineering teams .
- Familiarity with retail technologies and e-commerce platforms .
- Understanding of the digital e-commerce customer journey and website experience .
- Familiarity with retail fulfillment operations and how they are presented to customers through e-commerce websites.
- Experience or strong familiarity with:- Same Day Delivery- Shipping Options- Buy Online Pickup In Store (BOPIS)- Store Inventory Availability- Experience coordinating cross-functional teams and multiple stakeholders.
- Strong written and verbal English communication skills .
- Must be currently based in Mexico .
Ideal BackgroundWe are particularly interested in Project Managers who have worked on retail or e-commerce website initiatives where digital customer experience, inventory, shipping, fulfillment, and store operations intersect.Experience managing initiatives that required close collaboration between Product Management, UX/UI, Engineering, and business teams will be highly valuable.Perks & Benefits100% Remote – Mexico20 PTO DaysMonthly Payments via Deel.ComIf you are a Project Manager with strong Retail + Website Experience + E-commerce experience and are interested in leading complex technology initiatives in a general retail environment, we would like to hear from you.

📌 Project Manager - Retail E-Commerce / Website Experience (Xico)
🏢 Martinexsa USA
📍 Xico