Community Manager – Mexico
Location: Mexico City, Mexico
Brand: Infinix
Function: Marketing / User Operations
Position: Community Manager

Job Overview
We are looking for a proactive and creative Community Manager to support the growth and daily operations of Infinix’s user community in Mexico.
This role will be responsible for growing and activating our online communities, managing KOC/KOS creator programs, developing engaging local content, supporting offline activations, and strengthening the connection between the Infinix brand and local users.
The adecuado candidate understands Mexican social media culture, enjoys interacting with users and creators, and is comfortable managing both daily community operations and project-based campaigns.

Key Responsibilities
1. Community Growth & Operations
• Manage and grow Infinix Mexico’s user communities across platforms such as Facebook Groups, WhatsApp, TikTok, Instagram and other relevant channels.
• Develop initiatives to continuously recruit new community members and improve user activation and retention.




• Maintain daily interaction with community members, including comments, discussions, polls, challenges and user-generated content.
• Identify highly engaged users and develop them into core community members, brand advocates or Fan Hosts.
• Monitor community sentiment, feedback and user needs, and regularly provide VOC (Voice of Customer) insights to internal teams.
• Maintain a healthy, active and positive community environment.

2. KOC & Creator Management
• Recruit and manage local KOCs (Key Opinion Customers), micro-creators and brand advocates.
• Build and maintain an updated creator database, including creator profiles, content performance and activity status.
• Develop creator segmentation and tiering systems based on content quality, activity and performance.
• Provide KOCs with campaign briefs, product information, content inspiration and execution guidance.
• Follow up on creator content delivery and ensure c

📌 Community Manager (Ciudad de México)
🏢 TRANSSION
📍 Ciudad de México