About this role

Team Overview
Client Services is the front line of Preqin Client Management, serving as the primary point of contact for all platform-related inquiries. The team ensures clients maximize value from Preqin by delivering expert support, capturing feedback, and identifying opportunities to enhance the client experience.

Job Overview
You will deliver high-quality, timely support across multiple channels (chat, email, phone), owning client inquiries end-to-end and resolving complex issues with accuracy and urgency.

Through a structured onboarding program, you will build expertise in private markets and Preqin’s platform, gaining exposure to how fund managers, allocators, and service providers leverage our data in real-world workflows.

You will also partner closely with Sales, Customer Success, Product, and Research to improve platform supportability, drive client satisfaction, and enhance retention.

Purpose and Scope:




The Client Services team members utilize their in-depth understanding of Preqin Pro and our clients’ businesses to provide world-class service to our growing, integral client base. Our team members come from different majors and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy.

Required Experience:
- 2–3 years in client-facing, data, or financial services roles
- Strong client-facing and communication skills, with ability to manage day-to-day interactions independently
- Analytical mindset with ability to connect data to client workflows
- Proven ability to manage multiple workflows with attention to detail
- Working knowledge of Excel (e.g., pivot tables, lookups); familiarity with data tools and APIs a plus

Language Requirements
Fluency in English is required
Spanish language skills are preferred

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimburse

📌 Preqin Client Management, Client Services, Associate (Ciudad de México)
🏢 Blackrock
📍 Ciudad de México