02 oct
|
Amber Studio
|
Guadalajara
02 oct
Amber Studio
Guadalajara
About us
At Amber, we believe our people are central to the quality of the work we deliver. We grow through collaboration, continuous learning, and a shared commitment to getting better. This internship is an opportunity to contribute to that culture by helping our supervisors strengthen the people skills they use every day.
About the role
We are looking for a Learning & Development Intern to support the design and delivery of soft-skills training for supervisors and middle-management roles. Working closely with Operations and People/HR stakeholders, this person will help identify development needs, turn them into practical learning experiences, facilitate training sessions, and gather feedback to improve the program over time.
The role is designed for someone who enjoys learning, communicating, creating engaging content, and helping others become more effective leaders. The intern will receive guidance and progressively take greater ownership of training activities as their skills develop.
The Quest
• Support the identification of learning and development needs among supervisors and middle managers through feedback, observation, surveys, and stakeholder input.
• Research practical approaches and current best practices in leadership development, adult learning, and soft-skills training.
• Design training content, presentations, facilitator guides, participant materials, exercises, role plays, case studies, and other learning resources.
• Support and progressively facilitate workshops, training sessions, and development activities for supervisors and middle managers.
• Develop learning modules on topics such as effective communication, feedback, active listening, emotional intelligence, conflict resolution, delegation, accountability, difficult conversations, team motivation, collaboration, adaptability, time management, and prioritization.
• Help build a structured Supervisor Development Program with clear learning objectives, topics, sequencing, and practical appli
📌 People Ops Intern (Guadalajara)
🏢 Amber Studio
📍 Guadalajara