TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a general-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Our team and what we’ll accomplish together

Our team delivers critical Employee Assistance Program (EAP) support to organizations across Latin America, serving as the vital first point of contact for employees seeking wellness, legal, financial, and nutritional guidance. As a Customer Services Representative based in Mexico City, you'll be at the heart of our mission to provide seamless, user-centered access to mental health and wellness services—directly impacting the wellbeing of thousands of employees. You'll work in a dynamic, multicultural environment where your ability to listen, empathize,



and connect people with the right resources makes a real difference in their lives.What You'll Do
• Deliver client presentations and support account launches. Prepare, execute, and deliver informative service presentations to new EAP clients in both Spanish and English, ensuring they understand the full scope of wellness, legal, financial, and nutritional resources available to their employees.
• Drive account performance insights. Prepare usage and utilization reports that track portfolio performance, providing account managers with actionable data to strengthen client relationships, identify growth opportunities, and demonstrate ROI.
• Execute account onboarding and client retention activities. Support the Account Management team in onboarding new clients and maintaining existing relationships through operational coordination, communications, and promotional activities that enhance client loyalty and satisfaction.
• Mana

📌 Account Executive (Ciudad de México)
🏢 LifeWorks
📍 Ciudad de México