Customer Support Specialist

Join a team that puts people at the center of everything. At TLNT, we believe that recruitment is more than just filling roles — it’s about connecting humans with humans. We’re a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

Join a company that creates blissful relaxation for customers while paving a path out of poverty for the artisans who make its products. What began as a line of comfort-engineered hammocks is expanding into a full range of relaxation solutions for everyday living, with every purchase helping mothers and families build lasting economic stability. The brand has earned national recognition through a major TV investment deal, a spot among Oprah's famous favorite things, and partnerships with a leading cruise line—all while holding certification as a Best for the World B Corporation. With a game-changing new furniture launch already turning heads, this is a company on a mission to change the world,



one hammock at a time.

As the brand scales up, it's looking for a Customer Support Specialist to join the ride. This brand-new role is perfect for someone eager to dive into a high-growth social enterprise and make a real impact from day one. In true start-up fashion, you'll wear many hats, help shape company culture and systems from the ground up, and have room to carve out your own leadership path as the team grows. If customer success excites you and you want in on building something meaningful, this is your chance.

This is an excellent opportunity to grow your career with a leading US-based company—fully remote.

What You'll Do
- Oversee the company’s "Hammock Concierge" (i.e., customer service dept.)
- Help to build the customer service department with best-in-class standards for the consumer
- Act as the voice of the company on the front lines, ensuring that we deliver joyful experiences, swif

📌 Customer Support Specialist (México)
🏢 TLNT Group
📍 México