Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility.



Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE:

Customer Success Director - LATAM

OVERVIEW:

The Customer Success Director (CSD) - LATAM is a senior individual contributor responsible for the post-sale success of Kore.ai customers across Latin America. The role owns executive relationships, adoption, value realization, retention, renewals, risk recovery, and value-led expansion across an assigned portfolio. The CSD is the primary customer advocate and orchestrates the broader Kore.ai team and partner ecosystem to deliver measurable business outcomes.

Success requires strong regional and cultural fluency, the ability to engage customers in their preferred language, and sound judgment in complex enterprise environments. The CSD works closely with Sales, Field Delivery/Engineering,

📌 Customer Success Director (Ciudad de México)
🏢 Kore
📍 Ciudad de México