The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service.
Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
~Monitor system performance and provide recommendations for improvements to optimize system reliability.
~Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
In-depth knowledge of site reliability engineering (sre) principles and best practices.
~Proficiency in system monitoring, incident management, and performance tuning tools.
~Strong understanding of cloud services, microservices architecture, and containerization technologies.
~python, bash) for automation and tool development.




~Familiarity with agile methodologies and devops practices for continuous integration and delivery.
~Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.
And you'll find your spark. HCLTech is a general technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

📌 Site Reliability Engineering Lead (Ciudad de México)
🏢 HCL Technologies
📍 Ciudad de México