Senior Software Engineer, AI Platform EnablementApply: On-site: Jalisco,MEX: Full time: Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.That means a gateway that puts a large and growing set of models from multiple providers behind one API, a shared chat surface that makes any agent reachable by employees across the firm, the developer tooling that takes an agent from an idea to something running in production, etc. Dozens of applications across JLL already run on the platform, with more being moved onto it. When one of the teams behind them gets stuck, whether it is an expired token deep inside an agent run, a model call failing at the gateway, or an MCP server that works locally and not in production, the engineers in these roles are the ones who get them moving again,



and then make sure the next team never hits the same wall.About the roleWe are hiring Senior Software Engineers to own how the platform supports the teams building on it. The problems that reach you are the ones another team could not solve on their own, and they cross every boundary at once: identity, networking, cloud permissions, model APIs, MCP servers, agent runtimes, deployment.
It is to understand why a team's agent environment is failing, fix it, and then remove the cause so the problem never recurs, through better diagnostics, better documentation, self-service tooling, or a change to the platform itself. What you'll doSupport the teams building agents on the platform* Own the support queue: triage, resolve and escalate requests from teams across the firm, and see each one through to resolution* Debug across the full path of an agent in production: identity and token lifecycle

📌 Senior Software Engineer-IAM (Ciudad de México)
🏢 Jones Lang LaSalle
📍 Ciudad de México