Infios is seeking an experienced IT Customer Support Manager in Mexico to lead a high-performing support team, advocate for customers, and drive process improvements. You will manage case queues, handle escalations, and collaborate with leadership to enhance service delivery and customer satisfaction.
Idóneo candidates bring 5+ years in IT customer support management, strong analytical and communication skills, and fluency in English.
📌 IT Support Manager (México)
🏢 Infios
📍 México