We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

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Respond to traveler inquiries and provide assistance across communication channels

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Support booking updates and special travel requests

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Share clear details about travel policies and trip preparation

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Monitor upcoming trips and confirm arrangements with clients

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Maintain professional and courteous communication at all times

Ideal Candidate

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Strong customer-service mindset

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Clear written and verbal communication skills

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Detail-oriented and dependable

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Comfortable working independently in a remote setting

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Ability to adapt to digital booking and communication platforms

What We Offer

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100% remote role

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Adaptable hours

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Structured training resources

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Collaborative team atmosphere

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Growth opportunities within the organization

📌 Remote Guest Services Representative – Travel (León)
🏢 Genovaire Travel Group
📍 León