Title: PS Training Operations Specialist
Location: Remote – Mexico
Contract: 6–12 Months
Work Arrangement: Remote

Position Overview
We are seeking a highly organized and detail-oriented PS Training Operations Specialist to support the day-to-day operations of a large-scale Instructor-Led Training (ILT) and Professional Services education program.
This role will serve as a central point of coordination between learners, instructors, Professional Services, Sales, Customer Success, Education/L&D;, Analytics, and internal systems. The idóneo candidate has hands-on experience running training or learning operations and is comfortable managing schedules, LMS activities, reporting, learner support, and multiple time-sensitive operational workflows.
This is an operations-focused role, not a traditional Project Manager, technical trainer, or developer. The successful candidate will own the operational lifecycle of training—from scheduling and enrollment through delivery, reporting, certification, and closeout.

Key Responsibilities




• Manage the scheduling and administration of Instructor-Led Training (ILT) programs.
• Maintain a rolling six-month training schedule, including instructor availability, class capacity, resource holds, and delivery requirements.
• Create, modify, confirm, reschedule, and cancel training sessions across internal systems and public schedules.
• Monitor class enrollment and fill rates and coordinate go/no-go decisions before training delivery.
• Communicate schedule changes, cancellations, and operational updates to learners and instructors.
• Manage learner and instructor access and troubleshoot basic enrollment, access, and system issues.
• Respond to and route inquiries related to training, certification, eLearning, academic programs, and Sales.
• Track training purchases, subscriptions, milestones, fulfillment, and delivery status.
• Reconcile training activity and milestones against Salesforce records.
• Monitor internal training dashboards and

📌 Training Program Coordinator (México)
🏢 MindSource
📍 México