Meet the Team
General Invoice to Cash team is responsible for the core operational functions of billing and invoicing, cash collections, dispute management, and cash application. Our team is dedicated to driving process efficiency and maintaining high standards of accuracy across these key financial areas, ensuring seamless operations and effective management of our receivable’s portfolio.

Join us

Your Impact
In addition to the Collections department, you will collaborate closely with various Finance groups, Sales, and Operations teams.
You are passionate about understanding the business by establishing strong relationships and delivering measurable business outcomes through your expertise and insights. You are not afraid to ask questions, experiment with new approaches, and learn continuously. Above all, you are a dedicated teammate who is always ready to support your colleagues when needed.
As an I2C Collections Analyst supporting an assigned base of accounts, your responsibilities will include:
- Portfolio Management: Maintain delinquency across Accounts Receivable (A/R)



aging buckets in alignment with industry benchmarks and guidance from the Collections Manager.
- Billing Operations: Ensure timely and accurate billing within customer portals (e.g., Ariba, Adquira).
- Forecasting & Reporting: Actively monitor progress against automated forecasts and provide commentary on material variances at month-end.
- Order Management: Perform daily order reviews and releases with a high degree of accuracy.
- Compliance & Policy Adherence: Adhere to Cisco’s processes and policies while meeting country compliance requirements for your assigned account base.
- Customer Engagement: Build and maintain strong relationships with customers' Accounts Payable (A/P) departments.
- Cross-Functional Collaboration: Partner with cross-functional teams—including Sales, Customer Service (CLO), and Finance (SSF)—to drive issue resolution and resolve customer disputes in a timely and effecti

📌 Collections Analyst (Ciudad de México)
🏢 Cisco
📍 Ciudad de México