As the Change Manager you will be part of the Database Production Services team who are key to ensuring IT Service availability & allowing the business to function and operate effectively with overall change process enablement.

We will count on you to:

• Manage end to end change management lifecycle from initiation to closure.
• Review and validate change requests for completeness and compliance
• Manage queues for Database related change requests utilizing domain knowledge to manage changes efficiently through their lifecycle
• Facilitate communications about changes and change reviews which requires coordination among involved teams and requester.
• Prepare and maintain change management reports.
• Ensure changes are appropriately categorized, prioritize and scheduled.
• Help and support other areas of the IT Service Management for better hygiene and governance cadence.

Experience :

• 3+ years of working experience in ITIL change management process.
• Exposure to ITIL Service Management (or similar) processes and methodologies.
• ITIL Foundation certified.




• Good experience in application, database or other application related technology support.

What makes you stand out:

• Performance tuning experience.
• Experience working with PostgreSQL and pgAdmin.
• Strong analytical and problem-solving skills, with good communication and writing skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a integral leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 bi

📌 JD Change Management (Ciudad de México)
🏢 Marsh
📍 Ciudad de México