Description:

Provides end-to-end sales support for the Banking organization. Delivers contract and order management. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.

Responsibilities:

Provides proactive Sales support services, including: Preparing basic estimates, quotations and proposals for customer presentation.

Developing sales orders and supplier documentation - including order coding and hardware / solution configurations.

Developing customer contract and supporting documentation.

Obtaining necessary approvals and agreements.

Producing and submitting bid / tender responses in line with defined standards and guidelines.

Creating and maintaining bid response content within the Bid Resource Center.

Progressing orders to ensure timely delivery and preparing billing and invoice documentation.

Monitors orders to ensure timely delivery and effective internal - external communication.

Gathers data and information to assist with sales forecast preparation and revenue / margin reporting.





Responds to customer sales correspondence and information requests, providing background information and distributing to relevant teams / team members.

Partners with cross-functional teams to deliver superior sales support services.

Maintains and updates core data in the relevant financial database.

Requirements:

Finished High School or Technical Degree (Certificate)

Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Customer Service areas (sales support, call center, telemarketing, etc).

Good business English skills (Written and spoken. Scope: US and Canada).

Work Model: Remote (You´ll need to sign contract in our Atizapan de Zaragoza or Queretaro facilities).

-Requerimientos- Educación mínima: Educación media superior - Bachillerato Tecnológico
2 años de experiencia
Idiomas: Inglés
Conocimientos: Administración de ventas, Microsoft office, Soporte de ventas internas
Palabras principal: ventas, cambaceo, sales, apoyo, support, soporte, banker, bancario, banking, banquero, especialista, area, casa, remoto, remote, teletrabajo, home

📌 Sales Support Banking Specialist (San Miguel Zinacantepec)
🏢 DIEBOLD NIXDORF DE MEXICO SA DE
📍 San Miguel Zinacantepec