A LITTLE BIT ABOUT Boldr
• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world
• We are a integral team, united by our desire to connect diverse people with common values for boldr impact.

LET'S START WITH OUR VALUES
• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we'll always find EMPATHY

WHAT IS YOUR ROLE
As a Senior Customer Sales Advocate, you'll embody the determined spirit that characterizes our team. With unwavering confidence, you will proactively engage with prospective customers and guide them through their decision-making journey, working towards converting interest into confirmed customers. Your ability to communicate value clearly and handle multiple conversations with precision will directly contribute to conversion success.
This role blends elements of sales,



customer experience, and operational execution. You will manage inbound conversations, follow up with prospects in a structured way, and help ensure a smooth and responsive experience throughout the acquisition journey.

WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO
• Understand the products inside and out and articulate our value proposition clearly
• Conduct system demos to potential clients
• Own inbound customer conversations from initial inquiry through conversion, delivering fast, thoughtful, and high-quality responses via chat, email, SMS, and phone
• Proactively follow up with leads using

📌 Senior Customer Advocate (Monterrey)
🏢 Boldr
📍 Monterrey