MAIN PURPOSE

The Boutique Director will lead the team to provide clients with exceptional and unique experiences by ensuring excellence in boutique operations and client services. He/she will be responsible for the financial growth of the Cartier Boutique in accordance with the retail strategy and lead its profitability. The director will represent the Brand by being a true Cartier Ambassador, inside and outside of the Boutique with clients and partners as well as with team members and peers. He/she will be the face of the Masaryk boutique that resonates locally and internationally.

The Boutique Director will be responsible for managing the operation of the Boutique as well as the Boutique team and will take an active role in the creation and Implementation of the yearly action plan. Thanks to a strong entrepreneurial spirit, the boutique director will work closely with local HQ to propose and implement new initiatives to animate the boutique throughout the year and to actively develop the business by recruiting new clients and by nurturing our historical clients,



especially our High-End clientele. Holding a true managerial role, they will be managing several departments in a complex and ever-changing environment.

Key Responsibilities

Key responsibility 1:

COMMERCIAL PERFOMANCE

• Strategize business opportunities in an omni-channel environment to maximize sales.
• Develop a deep understanding of the competitive landscape, surrounding community, local trends, etc.
• Develop long-term action plans to exceed boutique sales targets. Identify & exploit existing/new opportunities for Cartier.
• Drive boutique performances, including but not limited to Category performances.
• Manage a sales unit to consistently achieve and/or exceed the KPIS, defined by the management. As an example, use full suite of retail KPIs to set individual targets and embed a culture of performance improvement through systematic monthly 1:1
• Champion product category performance to drive su

📌 Boutique Director (Ciudad de México)
🏢 Cartier
📍 Ciudad de México