Medical Records Legal Assistant
About the Role
We are seeking a detail-oriented Medical Records Legal Assistant to support our Personal Injury team by managing medical record and billing requests, communicating with healthcare providers, and maintaining accurate case documentation.
The idóneo candidate is organized, customer-focused, and comfortable working with case management systems and multiple communication channels. Previous legal experience is preferred; however, we will also consider high-potential candidates with strong administrative or customer service backgrounds.
Requirements
Job Description:
Our client is a growing medical practice specializing in Family Medicine, Weight Loss Programs, Testosterone Replacement Therapy (TRT), and Peptide Therapy. The practice serves a high volume of patients daily and requires a proactive, organized, and patient-focused Remote Medical Assistant to support clinical and administrative operations.
This position plays a key role in patient communication, appointment coordination, laboratory follow-up, medication compliance tracking,



and EHR documentation. The ideal candidate is comfortable working in a fast-paced medical environment, providing excellent patient service, and collaborating closely with providers and clinic staff to ensure continuity of care.
Schedule
- Full-time
- Monday to Friday 8:30am – 5:00pm EST
- Fully remote

Responsibilities
- Answer and manage inbound and outbound patient communications via phone, email, and patient portal.
- Support Family Medicine, Weight Loss, TRT, and Peptide Therapy programs.
- Coordinate patient appointments, follow-ups, and laboratory testing requirements.
- Review laboratory results according to established protocols and standing orders.
- Communicate normal lab results to patients and escalate abnormal or critical findings to providers.
- Track recurring patient laboratory requirements and maintain compliance registries.
- Conduct outreach to patients regarding overdue labs,

📌 Medical Assistant (Ciudad de México)
🏢 Solvo Global Careers
📍 Ciudad de México