02 oct
|
JumpCloud
|
Ciudad de México
02 oct
JumpCloud
Ciudad de México
JumpCloud is seeking a Senior Tier 2 Customer Support Engineer specializing in Windows and Active Directory. You will bridge deep technical troubleshooting with executive-level communication, handling high-complexity identity and directory integrations and expanding into platform capabilities including RADIUS, SSO/SMAL/SCIM, and AI features.
You’ll interact with senior leaders and engineers, manage enterprise relationships, and contribute to knowledge bases while supporting customers via email,
📌 Remote Tier 2 Support Engineer — Windows (Ciudad de México)
🏢 JumpCloud
📍 Ciudad de México