Scope:
To Guarantee the proper functioning of the hotel through the integration of the various operational and administrative departments based on "Our Culture":
- Enriching lives of others
- Facing every challenge in an optimist way (KPI)
- Learning from our mistakes in a positive and constructive way
- Building emotional bonds that trascend
- Respecting the authenticity of who we are and where we are
- Fostering empathy and respect among all
- Celebrating succeses we achieve together
- Making ordinary things in a extraordinary way
- Innovating in a fun way to reach next level

Basic Functions:
The main activity of a Hotel/Resort Manager is to ensure that the daily operation of the Hotel flows correctly in order to meet the expectations of our guests, also assists and represent the Managing Director during his absence with Guest, Owners, Corporate Offices, Associates, Suppliers in a competente and responsables way according to our culture.
Duties and Responsabilities
- To maintain an ample knowledge and to adapt to the departmental policies, service procedures and standards.




- To make sure that the standards stay in a superior level daily and at any moment.
- Trust You
- LQA
- Forbes
- To supervise and to direct to the departments of Food & Beverage, Room Division, Residences, Security and SPA (Boutique).
- To attend in establishing and creating goals and strategies to achieve the operational and financial success of the hotel.
- To keep contact with the corporative offices in the execution of corporative goals.
- As a member of the Executive Committee, to work close by with other members of the equipment in reaching the goals and objectives of the hotel
- To establish annual objectives for the Executives and Department Heads who report him directly.
- Person in charge of the attachment of the employees with the hotel’s policies and procedures when applying disciplinary actions when it is appropriate.
- Responsible to participate and create the manager on duty pro

📌 Resort Manager (Solidaridad)
🏢 Rosewood Hotel Group
📍 Solidaridad