The Compliance Research Analyst is responsible for researching and analyzing subscriber accounts,
identifying products misuse, and strategizing ways to recover loss revenue and ensure online product security
compliance. This person proactively researches small and large groups, works with Field, Inside and National
Accounts sales and support teams and identifies opportunities to increase sales, security compliance and
customer retention. The role will collaborate with sales and support teams to promote customer compliance
beginning at the point of sale and maintaining throughout the life of the customer. This person must be able
to work well in a team environment to pursue performance excellence through shared goals, collaboration,
open communication, and a strong sense of accountability. This position will report to the Compliance
Manager.

Responsibilities
Identify revenue opportunity while analyzing usage reports to ensure online product security
compliance
· Collaborate with Field, Inside and National Accounts sales and support teams to reduce compliance




issues and maximize customer retention, sales revenue and net sales profit
· Qualify, implement, and maintain mandated groups with bi-annual review for new sales opportunity
· Administrate pricing compliance by validating new sales fall in line with current pricing strategies and
promotions, as well as work to bring groups under a single, cohesive agreement to align pricing
· Review and approve prepared contracts from the sales and support teams for pricing compliance and
policy compliance prior to being sent to the customer
· Assist in contract preparation with the sales and support teams
· Work with Technical Compliance Analyst to set account limits and stage resets to clear out remote
activity
· Collaborate with Sales and Support teams to improve processes and tools
· Research small and large groups out of compliance to identify potential sales opportunity
· Handle and maintain incoming support tickets in Ser

📌 ANALISTA DE INVESTIGACION Y CUMPLIMIENTO-Elk Grove-PT (México)
🏢 AutoZone
📍 México